Tag: best customer service training in abuja

Does the staff effectively communicate the brand values or promise?

When a mystery shopper is tasked with assessing whether staff effectively communicate the brand values or promise, they are essentially evaluating how well the business’s core messages are represented in customer interactions. Here’s a breakdown of the key insights a mystery shopper would provide in response to the critical question: “Does the staff effectively communicate […]

Yoruba, Hausa, Igbo Culture and Customer Experience in Nigeria

Culture can be seen as the social behaviour of a particular people in any society, this reflects in the attitude, customs and ideas of the people with their culture, x-raying the three dominant cultures among over two hundred and fifty cultures and tribes in Nigeria, you will agree and reckon with Owambe that can be referred […]

Best Customer Service Training in Abuja, Porthacourt, and Lagos Nigeria

Customer service awards limited www.nigeriacustomerserviceawards.com the leader in customer experience management training in Nigeria, the company trained customer service professionals across Nigeria with customer service award limited training facilities in Abuja, Kano, Porthacourt, and Lagos as the headquarters of customer service awards limited Customer service awards limited is also the trademark owner of Nigeria mystery […]