Effective service delivery come with setting up a system or process that delivered expected services according to standard, standard simply means a set of a process provided by a company or an organization to use as a measure, norm, or model in comparative evaluation this majorly evaluated by Nigeria mystery shoppers provider, NMSP to assist the company in meeting up their standards

Service must be checked to make staff accountable for what is expected to do, Nigeria mystery shoppers provider position her staff to act as customers and experience the staff service delivery if is it in compliance with a set of standards provided by organizations

Nigeria’s mystery shoppers provider, NMSP over time has to assist organizations across all the sectors of the economy to meet up its expectations through effective and efficient service delivery, especially sectors that experience more complaints like banks, telecoms, electricity (Discos), oil and gas companies among others

Human beings generally find it difficult to adhere to rules and regulations except there is close monitoring, which the leading company to provide it in Nigeria is Nigeria mystery shoppers provider, NMSP.

The leading companies in financial sectors, retail sectors, oil and gas sectors, telecommunication sectors, etc are companies who check their service deliveries, through Nigeria mystery shoppers providers, NMSP. The mystery shopping service is reflected in their rate of return, as they experience less customer churning.